Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
A demand letter is also sometimes called a “lawyer's letter” or “formal notice” or, in French, a “mise en demeure.” It means you're making a formal demand for something.
For example, Californians wishing to file a claim against a business for deceptive practices or some other infraction outlined in the state's Consumer Legal Remedies Act (CLRA) must send a demand letter at least 30 days before filing a lawsuit.
No Strict Legal Requirement on the Number of Demand Letters: Many attorneys will recommend sending at least one formal demand letter. Often, a single well-crafted demand suffices to either prompt a settlement discussion or clarify that litigation may ensue should the other party fail to comply.
Frequently Asked Questions (FAQ) Type your letter. Concisely review the main facts. Be polite. Write with your goal in mind. Ask for exactly what you want. Set a deadline. End the letter by stating you will promptly pursue legal remedies if the other party does not meet your demand. Make and keep copies.
However, sending a letter of demand can have its disadvantages. Depending on the situation, the other party may feel threatened and respond negatively, or they may not respond at all. They might engage a lawyer, or they might even start legal action against you.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
TILA requires that a mortgage lender or servicer send ''an accurate payoff balance within a reasonable time, but in no case more than seven business days'' after receiving the borrower's request. 15 U.S.C. § 1639g.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.