Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
1) Online via Debit/Credit Card (Preferred) If you wish to make an online payment by debit or credit card, please access the University's Deposit Payment page at QUB Deposit Payment and follow the instructions. Please note we do not accept American Express or Laser Cards.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
The statement is provided by the mortgage servicer and can be requested at any time. Accurate payoff information is crucial for managing financial decisions related to property ownership.