A payoff statement can be a binding agreement if the terms of the payoff are followed. If the lender later claims the payoff was not correct, our claims counsel can rely on the payoff statement to defend the company in a claim. If the payoff is not directly to your firm or title company then claims loses that defense.
As a federal credit union, we are insured by the National Credit Union Administration (NCUA), a federal government agency. Your savings are insured up to $250,000 by the NCUA. IRAs are insured separately up to $250,000. To learn more, visit our Share Insurance Coverage Overview page.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.