Yes, they do send a letter out. Congratulations on paying off! As someone who worked in collections on their behalf, my advice to everyone is to keep these letters safe. Keep a picture or scanned copy.
Are federal student loans forgiven after 20 years? Yes, federal student loans may be forgiven after 20 years under certain circumstances. But only certain types of loans are eligible for forgiveness, and you must be enrolled in a qualifying repayment plan. You'll also need to stay out of default on your loans.
Borrowers who have reached 20 or 25 years (240 or 300 months) worth of eligible payments for IDR forgiveness will see their loans forgiven as they reach these milestones. ED will continue to discharge loans as borrowers reach the required number of months for forgiveness.
Your loans' payment history, length of credit, and hard inquiries of private student loans can all have an impact on your credit score. Keep track of all payments and due dates and consistently monitor your credit reports to help you manage your student loans.
If you work full time for a government or nonprofit organization, you may qualify for forgiveness of the entire remaining balance of your Direct Loans after you've made 120 qualifying payments—i.e., at least 10 years of payments. To benefit from PSLF, you need to repay your federal student loans under an IDR plan.
Serious Consequences: If borrowers default on their student loans, they may face severe consequences, including wage garnishment, loss of tax refunds, and damage to their credit score, making it even harder to recover financially.
Borrowers on the Income-Based Repayment (IBR) Plan will have any remaining balance on their loans forgiven after 20 or 25 years, depending on when they took out their loans. The income-driven repayment plan application is available and includes the option to enroll in the IBR Plan.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)