Loan Payoff Process In Florida
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FAQ
How do I request a payoff letter? To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
A duplicate title requested online or through the mail will be processed within 6 business days, and you should receive your title in 2-4 weeks. If you need your title immediately, please schedule an appointment at one of our offices.
An electronic title record is stored in FLHSMV's database until a paper title is requested for the purposes of selling a vehicle or transferring title to another state or country.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
