Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
Online banking: Select Request a payoff quote from the "Shortcuts" menu on the right. U.S. Bank Mobile App: Select Manage at the top of the screen, then choose Request payoff quote. Enter a date within the next 30 days and choose Request payoff quote. Your payoff quote will display.
(c) A beneficiary, or his or her authorized agent, shall, on the written demand of an entitled person, or his or her authorized agent, prepare and deliver a payoff demand statement to the person demanding it within 21 days of the receipt of the demand.
This statement includes the principal balance, accrued interest, and any applicable fees. Homeowners often request this document when considering refinancing or paying off their mortgage early. The statement is provided by the mortgage servicer and can be requested at any time.
However, sending a letter of demand can have its disadvantages. Depending on the situation, the other party may feel threatened and respond negatively, or they may not respond at all. They might engage a lawyer, or they might even start legal action against you.
For example, Californians wishing to file a claim against a business for deceptive practices or some other infraction outlined in the state's Consumer Legal Remedies Act (CLRA) must send a demand letter at least 30 days before filing a lawsuit.
Frequently Asked Questions (FAQ) Type your letter. Concisely review the main facts. Be polite. Write with your goal in mind. Ask for exactly what you want. Set a deadline. End the letter by stating you will promptly pursue legal remedies if the other party does not meet your demand. Make and keep copies.
Documents are recorded within two (2) business days of receipt of the document. The average turnaround time for a document submitted for recording is 30 days. Documents recorded electronically through an agent will not be returned from our office.