Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
This letter should explain your current financial situation and why you're unable to make payments. It should provide specific details about the hardship, such as when it began, how it was caused and how long it may continue.
To begin writing this type of letter, you might explain the situation or circumstance and any contributing factors. Consider including information to answer questions like: What happened? How did it happen?