We're all familiar with the basic concept of setup and payoffs: early on in your screenplay, you set up some detail/scenario that may seem irrelevant, but later on will yield a result that hopefully your audience wasn't anticipating (the payoff).
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
The statement is provided by the mortgage servicer and can be requested at any time. Accurate payoff information is crucial for managing financial decisions related to property ownership.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Generally, only escrow, title, or mortgage companies submit a lien or business transfer payoff request.