Your nine-digit Water Access Code (found on your bill)
The Philadelphia Water Department (PWD) serves over 2 million people in Philadelphia, Montgomery, Delaware, and Bucks counties. We use science and technology to assure quality water 24 hours a day, 365 days a year. For nearly 200 years, our department has made sure that the City has the clean, safe water it needs.
Electricity and Gas in Philadelphia To set up a PECO account, visit its website or call its customer service line at 1-800-494-4000. Representatives are available from 7 a.m. to 7 p.m., Monday through Friday. You'll need identification and proof of address to set up an account.
All you need is your access code (a 9-digit number found on your bill) and your zip code to enroll. If your bill is lost, call us at (215) 685-6300 to request your code and print a copy online.
The Tiered Assistance Program (TAP) is the City of Philadelphia's new affordability program for low‐income customers and those with special hardships to help reduce their monthly water bills. TAP provides customers with significant savings by offering a consistent bill based on their income.
Your water service can be shut off any weekday, except Friday. If your water service is shut off, the utility company will leave a notice telling you what you need to do to get your service restored.
And you're going to shove it into the keyhole. And here you will lift the lid. By turningMoreAnd you're going to shove it into the keyhole. And here you will lift the lid. By turning counterclockwise. And inside you'll see a shutoff valve. And then you'll see your water meter.
Filing extension Need more time to prepare and file your Philadelphia Business Income and Receipts Tax (BIRT) returns? We will automatically grant you an extension of time to file up to 60 days from the April due date or the original due date of the BIRT return.
When it comes to which way you should turn the valve, keep in mind the old saying “righty tighty, lefty loosey.” In other words, turning a valve clockwise or to the right, will restrict the flow of water, while turning it counterclockwise or to the left, will allow water to flow.
Turn Service Off Be sure to notify PGW at (215) 235-1000 at least seven days before the shutoff to avoid unnecessary costs. You are responsible for gas used at the property until PGW can access your meter to shut it off. NOTE: To turn service off online, you must have a PGW My Account.