Before you make a complaint, gather any documentation about the sale of the product or service first. These documents can include: Sales receipts. Warranties.
The City's Consumer Protection Law prohibits unfair trade practices when dealing in consumer goods or services - such as false advertising, phony sales, and special offers with hidden conditions. The law also lays out proper behavior in the collection of consumer debts.
Contact the company about your complaint A salesperson or customer service representative. Search for a company's customer service contact information on their website. Take your complaint to a company's management if a salesperson or customer service representative did not help.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
If you have a consumer complaint or question for the Board, you can call 1-800-697-1220, visit , or write: New York State Consumer Protection Board, 5 Empire State Plaza, Suite 2101, Albany, New York 12223.
The NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—protects and enhances the daily economic lives of New Yorkers to create thriving communities.
You do not need a lawyer to sue in Small Claims Court. But you may hire one, if you want. The other side may also hire a lawyer. The Court will not give you a lawyer.
Small Claims Court helps individuals or corporations resolve disputes when the amount of the claim is $10,000 or less. All defendants must have an address in New York City. Get Small Claims Court information, including locations and hours of operation.
You must fill out the Order to Show Cause along with an Affidavit in Support. If there is not already a pending or active case in court, you most likely will have to include a separate petition to start a case.