Contact the company about your complaint If you have a complaint about a company's products or services, contact them first before you seek help elsewhere. Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter.
A collection of consumer dissatisfaction responses is known as complaint behavior. It is an outward display of unhappiness, but it is only one factor that influences this behavior. Complaint behavior may be broken down into several sorts of responses, as well as a process.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. Report scams and suspicious communications to the Federal Trade Commission.
Yes. If you prefer, you can file a report anonymously. How much information you give is up to you, but filling in your contact information can help if the FTC needs more information from you. We will not automatically share your information with the company, but there are times when we may share it.
The cornerstone of consumer protection in North Carolina is the North Carolina Consumer Protection Act (NCCPA). This legislative act prohibits unfair and deceptive trade practices, such as false advertising, fraudulent schemes, and deceptive business practices.
I have a problem with a business. Where can I get help? You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.
Customers or clients may file a complaint using the NC DSS Civil Rights Complaint Form. Please fill out the form and provide a copy to the local county DSS Title VI Compliance Officer. To protect your rights you must file a complaint within 180 days of the date you believe you or someone else was treated unfairly.
Assistance or File a Complaint The North Carolina Department of Insurance pledges to seek fair treatment of all parties in insurance transactions. We are here to serve you. We can always be reached at 855-408-1212.
I have a problem with a business. Where can I get help? You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.