What are the most persuasive ways to present evidence during arbitration? Know the rules. Prepare your evidence. Be the first to add your personal experience. Present your evidence. Be the first to add your personal experience. Answer questions. Respect the arbitrator. Follow up. Here's what else to consider.
All evidence must be taken in the presence of the arbitrator and all parties, except where any of the parties has waived the right to be present or is absent after due notice of the hearing.
Most arbitrators and academics have long understood that, absent terms to the contrary in the agreement providing for arbitration, the traditional rules of evidence do not apply, and certainly do not strictly apply, in arbitration.
Explanation: In an arbitration, the rules of evidence generally tend to be more relaxed when compared to a court trial. This more flexible approach is due to the fact that arbitration is intended to be a more efficient and accessible method of resolving disputes, as opposed to the formalities of court processes.
Your letter of arbitration should be concise, professional, and factual. Follow the standard business letter format, including your name and contact information at the top. Ensure that your writing is clear, and avoid using jargon or technical terms that may not be familiar to the reader.
Parties will need to provide material evidence during the arbitration process. Some arbitrators may require that some types of evidence (such as invoices, pictures, and party correspondence) be presented in a specific format, such as in a binder and labeled in a certain order.
Always get straight to the merits without berating the other side or whining about how badly it has treated you. Another threat to your credibility is the “kitchen sink” arbitration demand or a response that includes numerous claims or defenses that have little chance of succeeding.
After the opening statement, the claimants present evidence, that is, the details of their case. For example, they present witnesses and introduce any relevant documents. If the arbitrators did not swear a witness in at the beginning of a hearing, they will administer the oath before that person testifies.
As a general rule, only strong evidence of duress or fraud are sufficient to invalidate an arbitration clause.