As long as you remain an active member (i.e., your membership is not cancelled or terminated), there is no specific end date to your membership. How do I cancel a Massage Envy membership? Contact your home location if you wish to cancel your membership.
As long as you remain an active member (i.e., your membership is not cancelled or terminated), there is no specific end date to your membership. How do I cancel a Massage Envy membership? Contact your home location if you wish to cancel your membership.
Any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancellation. Disclaimer: Intro rate valid only for first-time guests. Each location is an independently owned and operated franchise. Services vary by location.
HOW CAN I CANCEL MY MEMBERSHIP? Ritual Members can cancel their recurring dues membership at any time by providing their boutique with 30-days written notice stating the desire to cancel. You may cancel in-person at the boutique or by sending an email to the boutique where your membership was purchased.
Under the terms of the Massage Envy settlement, Current Members will have 60 days from the effective date of membership cancellation, termination for nonpayment or nonrenewal to redeem the unused massages. After 60 days have passed, the unredeemed massages will no longer be available for redemption.
A corporate spokesperson for Massage Envy said "any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancelation." However, the spokesperson said the Massage Envy location Anaeja uses in Durham is locally owned and operated and "branches will work with members."
Unfortunately there is no way to reschedule appointments online. In the future you can email us at clinic1432@massageenvy or text us at our clinic number, (303) 699-0868, if you are having trouble with the phones.
Unfortunately there is no way to reschedule appointments online. In the future you can email us at clinic1432@massageenvy or text us at our clinic number, (303) 699-0868, if you are having trouble with the phones.