End Of Contract With Sky In Wake
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FAQ
We know this can be a difficult time, so we'll do everything we can to help you make any necessary changes, including changing ownership of the Sky account to next of kin or partner, or cancelling it completely.
Required documents and information a scanned copy or clear photograph of the death certificate. account number(s) of the accounts that need closing or changing. the email address, phone number and address of the person who should receive the final statement.
We know this can be a difficult time, so we'll do everything we can to help you make any necessary changes, including changing ownership of the Sky account to next of kin or partner, or cancelling it completely.
Please contact us if you need to change the name of your account to someone else. With our name change process, we will transfer your Sky equipment to someone else. The person taking over will be the new account holder.
If there is a 30-day notice period to end the contract, all you have to do is notify Sky in writing at least 30 days before the end date. It does not have to be exactly 30 days, regardless of what they said on the phone. Giving more than 30 days' notice is actually a goodwill gesture on your part.
Yes, you;ll need to contact Sky to give the 31 days notice to cancel required (2 weeks for broadband).
You have to initiate contact. Your contract doesn't end until you cancel. It's discounts that end. You will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract.
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
Website Log into your online account through the Sky website. Once logged in, choose the 'Your Products' option and then select 'Broadband'. Upon doing this a new page will load which will have a box titled 'Your Package'. Underneath this you can find confirmation of the date you're in contract until.
It is yours to keep once all the device payments are made.
