As long as you remain an active member (i.e., your membership is not cancelled or terminated), there is no specific end date to your membership. How do I cancel a Massage Envy membership? Contact your home location if you wish to cancel your membership.
A corporate spokesperson for Massage Envy said "any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancelation." However, the spokesperson said the Massage Envy location Anaeja uses in Durham is locally owned and operated and "branches will work with members."
A parent/guardian of any child under 18 must provide written permission via the Massage Envy Minor Parental Permission Form prior to the minor receiving either a massage or facial service.
Under the terms of the Massage Envy settlement, Current Members will have 60 days from the effective date of membership cancellation, termination for nonpayment or nonrenewal to redeem the unused massages. After 60 days have passed, the unredeemed massages will no longer be available for redemption.
Try emailing GuestRelations@massageenvy asking the support team to cancel your account.
Any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancellation. Disclaimer: Intro rate valid only for first-time guests. Each location is an independently owned and operated franchise. Services vary by location.
It will renew after the first 12 months on a monthly basis. As long as you remain an active member (i.e., your membership is not cancelled or terminated), there is no specific end date to your membership. How do I cancel a Massage Envy membership? Contact your home location if you wish to cancel your membership.