Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought. You'll get charged £0 if that usage is included in your package allowance.
To cancel your contract with BT, you can call them on 0800 783 1401.
All of our contracts vary in length. Most of our contracts are 24 months, but we do have some that are 18. Our BT Mobile contracts are mainly 12 months for SIM Only and 24 months for handset plans.
If you're looking to cancel your BT broadband contract, it's much simpler than you'd expect. To cancel your BT broadband contract, call BT on 0800 783 1401. Or if you are outside the UK, call +44 150 174 7714. You need to provide BT with 30 days' notice before you leave.
Yes, if you keep going over your allowance then it's probably a good idea. You can move up to one of our other plans whenever you like without extending your contract. Simply log in to My BT where you can also see what you've used and choose the best option.
To cancel your BT broadband contract, call BT on 0800 783 1401. Or if you are outside the UK, call +44 150 174 7714. You need to provide BT with 30 days' notice before you leave. So, your BT broadband will be disconnected 30 days after you call the company and cancel your service.
We'll be really sorry to see you go - just call us on 0800 916 0728 and we'll sort everything for you. If you're a BT One Phone customer, please go to how do I cancel a BT One Phone account.