End Of Contract With Virgin Media In Santa Clara
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FAQ
Only those with an active Virgin Media broadband account in their name will be able to keep their Virgin Media email address. In order to reactivate the email, we would need to connect it to an active broadband account. If you don't have one, we won't be able to to help I'm afraid.
Virgin Mobile contract end date notification Virgin Mobile moves its out-of-contract customers onto monthly rolling plans with equivalent data and minutes after their fixed plan ends, and will continue to bill you in the same amount for its service.
If you leave Virgin Media you will eventually lose access to your Virgin email address. Your email account will be closed 90 days after the date that your internet service is disconnected.
Virgin Media email address No more than 90 days after your Virgin Media broadband contract concludes, your email account will be deactivated, and all stored emails and contacts will be irretrievably deleted.
Yes, when you cease to be a virgin media broadband customer any email accounts associated with it are closed down 90 days after the end of the contract. This is set out in the Terms & Conditions.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
Provided you are out of contract and on a monthly rolling deal, cancelling your Virgin Media service is very straightforward. You just need to give Virgin Media 30 days' notice that you want to leave. The quickest way to do this is by calling Virgin Media's customer service team on 0345 454 1111.
Finally, you could use Virgin Media's 'online chat' function on its website and this can be an easier form of communication for those who want to cancel quickly but would rather not speak to someone over the phone.
If you are still with Virgin and are looking to renew your contract then call the main Virgin line on 0345 454 1111. Just press 1 for TV and broadband queries, then work through the options after that. If you had Virgin before but the contract ended, and you want a new deal from scratch then call 0330 221 4025.
Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days' notice is required before any switch, compared with the 14 days' notice required to switch Openreach providers.
