End Of Contract With Virgin Media In Riverside
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Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days' notice is required before any switch, compared with the 14 days' notice required to switch Openreach providers.
The cancellation process involves the same principle as if you were not under contract: you will need to call Virgin Media to give 30 days' notice that you would like your service to end.
If you are still with Virgin and are looking to renew your contract then call the main Virgin line on 0345 454 1111. Just press 1 for TV and broadband queries, then work through the options after that. If you had Virgin before but the contract ended, and you want a new deal from scratch then call 0330 221 4025.
Provided you are out of contract and on a monthly rolling deal, cancelling your Virgin Media service is very straightforward. You just need to give Virgin Media 30 days' notice that you want to leave. The quickest way to do this is by calling Virgin Media's customer service team on 0345 454 1111.
If you do not want to call Virgin Media to cancel, the next best option is to use the Live Chat facility on its website. Keep in mind that you may still need to speak to someone over the phone in order to confirm your identity and other details.
Call the Virgin Media customer retention team on 0345 454 1111. You can also send a message using online chat support. Read our guide to Virgin Media customer service and technical support for other ways to get in touch. Will I get a new Wi-Fi router if I extend my Virgin Media contract?
Finally, you could use Virgin Media's 'online chat' function on its website and this can be an easier form of communication for those who want to cancel quickly but would rather not speak to someone over the phone.
Virgin Media email address No more than 90 days after your Virgin Media broadband contract concludes, your email account will be deactivated, and all stored emails and contacts will be irretrievably deleted.
Virgin Mobile contract end date notification Virgin Mobile moves its out-of-contract customers onto monthly rolling plans with equivalent data and minutes after their fixed plan ends, and will continue to bill you in the same amount for its service.
