We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.
How do I find out when my plan ends? log in to EE and go to Menu > Plan & add-ons. or call 150 from your EE phone.
1: Contact CS on +44800 0798586 or +44 7953 966150 and speak to an agent. 2: Write into EE CS with written notice. The 30days period will start counting on receipt. Disconnection within your minimum term will be subject to early termination charges.
But if you'd prefer to simply cancel your services with us, we will of course help you with this. Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. Your final bill. Closing your account.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
Request via EE online (you will need to enter a one-time PIN we will send you) text PAC to 65075.
How do I cancel my broadband, landline or TV plan? Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. If you're still in contract. Your final bill. Closing your account.