If you'd still like to cancel, we'll help make it easy. Schedule a time for us to call you back to cancel your Xfinity service. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Find a store.
There are several ways to contact Xfinity to cancel your service: Phone: Call Xfinity customer service at 1-800-XFINITY (1-800-934-6489). Be prepared for possible wait times and be clear about your intention to cancel the service.
If there's nothing we can do to change your mind, your subscription to Xfinity Instant TV can be cancelled online. To submit your cancellation request, please visit xfinity/instant-tv/cancel. Please note that it may take up to 48 hours to process your request.
Once you are under the 30 days away from the disconnect date, we would be happy to get that scheduled for you. You do not have to wait until the move date is only 1 or 2 days. Here is a link to help you with disconnecting your account online, .
Find an Xfinity Retail Store location near you. Visit xfinity/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. After you return your equipment, it'll be immediately removed from your account.
Select Manage my Subscription from the channel's network page. Select Unsubscribe. You'll see a confirmation message, letting you know that you have successfully unsubscribed from the channel.
Chat with an Xfinity rep online. Visit a local Xfinity store in person. Complete a cancelation form online.
If there's nothing we can do to change your mind, your subscription to Xfinity Instant TV can be cancelled online. To submit your cancellation request, please visit xfinity/instant-tv/cancel. Please note that it may take up to 48 hours to process your request.
Find an Xfinity Retail Store location near you. Visit xfinity/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. After you return your equipment, it'll be immediately removed from your account.
How Long Xfinity Gives You to Return Equipment. You don't have long. Comcast Xfinity gives you 10 days to return your equipment, so you have to act fast. Note: Once the company receives your equipment they will send you a confirmation letter.