If you can give written proof that you are injured or that you must move out of range of a Planet Fitness, then you may be able to have the fees waived.
If you wish to cancel your membership, please contact Customer Service on 0861 496 463.
For most locations, you can visit your home club in person to cancel your membership or send a written notification via mail to your home club requesting to cancel. Some members may also be eligible to cancel their membership online based on their membership type and the location of their home club.
2 cancellation methods are provided at every planet fitness (3 for California because its the only state that allows you to cancel online.) Either come down to the gym you signed up at, say "i want to cancel" and then you sign the document and that's it.
For most locations, you can visit your home club in person to cancel your membership or send a written notification via mail to your home club requesting to cancel. Some members may also be eligible to cancel their membership online based on their membership type and the location of their home club.
Dear Planet Fitness Customer Service, I wish to cancel my membership effective desired cancellation date. Please process this request promptly and provide written confirmation. Kindly inform me of any associated fees or charges.
Write a letter to HQ (5 business days) Here is a letter template that worked for us: Dear Planet Fitness Customer Service, Please consider this letter as formal notice of my decision to cancel my membership at Planet Fitness. I request that you process the cancellation as soon as possible and confirm in writing.
I am writing to request the cancellation of my gym membership with Gym Name, under the account registered to Your Name, member ID Your Member ID, effective Desired Cancellation Date. Due to reason for cancellation, e.g., relocation, financial constraints, health issues, I am unable to continue my membership.