Website Log into your online account through the Sky website. Once logged in, choose the 'Your Products' option and then select 'Broadband'. Upon doing this a new page will load which will have a box titled 'Your Package'. Underneath this you can find confirmation of the date you're in contract until.
To get in touch with Sky's customer service, you can: Sign into your Sky account and speak to a Sky expert. Call 0333 759 0422. For more information on cancelling, check out Sky's Cancelling Guide.
App Log into your Sky app. After you've logged in, select 'Broadband' from the listed options located at the bottom of the screen. You'll need to scroll down until you come across the box titled 'Your Package'. Underneath this will be confirmation of the date you're in contract until.
For most Sky products, the minimum term is 12 or 24 months, unless otherwise agreed. Want to check when your Sky TV contract ends? Go to Your products. A minimum term can also apply if you take up certain offers from us, but we'll tell you this before you accept the offer.
Yes, you;ll need to contact Sky to give the 31 days notice to cancel required (2 weeks for broadband).
To cancel your TV subscription, you'll need to give us at least 31 days' notice (which, for an 18-month contract can't end before your minimum term finishes).
You can check your contract status by asking your provider – over the phone or livechat – or by logging into your account online. You may also be able to find your contract end date via your provider's app (if you have downloaded it), by checking a bill, or looking through correspondence with your provider.
A federal law allows consumers to cancel contracts made with a door-to-door salesperson or anywhere other than the seller's normal place of business within three days of signing. The three-day period is called a "cooling off" period.
To cancel your TV subscription, you'll need to give us at least 31 days' notice (which, for an 18-month contract can't end before your minimum term finishes).
A cooling-off period is a certain amount of time, usually three days, where a contract can be redacted without reason. You may decide you simply don't want the product or service you signed up for.