Request via EE online (you will need to enter a one-time PIN we will send you) text PAC to 65075. contact us by phone.
If you want to cancel your plan at the end of your 24-month commitment period, you'll need to give us a minimum of 30 days notice. You can do this from up to 45 days before the end of your 24-month commitment period.
International Moves If you are moving abroad, EE may allow you to cancel your contract without fees, especially if they do not provide service in your new location.
How do I cancel my broadband, landline or TV plan? Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. If you're still in contract. Your final bill. Closing your account.
You can check your contract status by asking your provider – over the phone or livechat – or by logging into your account online. You may also be able to find your contract end date via your provider's app (if you have downloaded it), by checking a bill, or looking through correspondence with your provider.
Find out when my plan ends in the EE App Log into the EE App. Select Manage. Select your device. Scroll down to your Data cycle. Select View full usage. View your Contract term.
Find out your broadband plan and package Open the EE app. Select Manage first. Select Broadband. Select See what's included in your plan.
We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.