What will happen to my broadband term if I move? Any term remaining on your existing broadband contract will be transferred to your new address if you take the same service there.
Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought. You'll get charged £0 if that usage is included in your package allowance.
Moving couldn't be simpler Use your BT login details to start your home move journey. Let us know your new address and choose a moving date. If you can try to give us two weeks' notice, that's normally plenty of time to get you set up. We can support shorter notice periods in most cases.
To stop your BT products (such as phone, broadband, TV, Calling Features), you'll need to give us a minimum 30 days' notice. If you want to stop the service before the 30-day period ends, you'll be charged for the remaining days.
Moving couldn't be simpler Use your BT login details to start your home move journey. Let us know your new address and choose a moving date. If you can try to give us two weeks' notice, that's normally plenty of time to get you set up. We can support shorter notice periods in most cases.
How much notice do you need? To stop your BT products (such as phone, broadband, TV, Calling Features), you'll need to give us a minimum 30 days' notice. If you want to stop the service before the 30-day period ends, you'll be charged for the remaining days.
Almost all broadband and landline providers hike their prices annually, usually to keep costs in line with inflation. BT is no exception. Like many broadband and landline providers, BT adjusts its prices annually, often in step with inflationary trends.
To stop your BT products (such as phone, broadband, TV, Calling Features), you'll need to give us a minimum 30 days' notice. If you want to stop the service before the 30-day period ends, you'll be charged for the remaining days.
All of our contracts vary in length. Most of our contracts are 24 months, but we do have some that are 18. Our BT Mobile contracts are mainly 12 months for SIM Only and 24 months for handset plans.