End Of Contract With Virgin Media In Bronx
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If you do not want to call Virgin Media to cancel, the next best option is to use the Live Chat facility on its website. Keep in mind that you may still need to speak to someone over the phone in order to confirm your identity and other details.
Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days' notice is required before any switch, compared with the 14 days' notice required to switch Openreach providers.
If you are still with Virgin and are looking to renew your contract then call the main Virgin line on 0345 454 1111. Just press 1 for TV and broadband queries, then work through the options after that. If you had Virgin before but the contract ended, and you want a new deal from scratch then call 0330 221 4025.
Call the Virgin Media customer retention team on 0345 454 1111. You can also send a message using online chat support. Read our guide to Virgin Media customer service and technical support for other ways to get in touch. Will I get a new Wi-Fi router if I extend my Virgin Media contract?
Finally, you could use Virgin Media's 'online chat' function on its website and this can be an easier form of communication for those who want to cancel quickly but would rather not speak to someone over the phone.
Provided you are out of contract and on a monthly rolling deal, cancelling your Virgin Media service is very straightforward. You just need to give Virgin Media 30 days' notice that you want to leave. The quickest way to do this is by calling Virgin Media's customer service team on 0345 454 1111.
If you can't get Virgin Media at your new home, you'll need to get in touch to cancel your services. Let us know your new address and moving date, and we'll make sure your old home is disconnected in time for your move.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
You can call Virgin Media on 150 from your Virgin Media home phone or 0345 454 1111 from any other phone line. You can also send them written confirmation that you want to cancel via the post to the following address: Virgin Media, Sunderland, SR43 4AA.
Find your Virgin Media contract end date online in "My Virgin Media" Step 1: Go to to get started. Step 2: Enter your email address and password, and click "Sign In". Step 3: Click on 'My Virgin Media> My Account> End of of Contract Notification' to see details of your contract.
