To cancel your BT broadband contract, call BT on 0800 783 1401. Or if you are outside the UK, call +44 150 174 7714. You need to provide BT with 30 days' notice before you leave. So, your BT broadband will be disconnected 30 days after you call the company and cancel your service.
Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought. You'll get charged £0 if that usage is included in your package allowance.
To stop your phone service you'll need to give us a minimum 30 days' notice. If you want to stop the service before the 30-day period ends, you'll be charged for the remaining days.
All of our contracts vary in length. Most of our contracts are 24 months, but we do have some that are 18. Our BT Mobile contracts are mainly 12 months for SIM Only and 24 months for handset plans.
If it is BT Broadband and if you are out of contract and wanting to leave BT and move to a new provider all you need to do is select your new provider and they will do the rest for you.
How to get a fairer deal from BT Be prepared and gather the right information. It helps to have a plan. Call BT (British Telecom) and get through to the right team. Call 0800 800 150 and ask to speak to the Retention team. Explain your situation and start negotiating. If you're not satisfied with what has been offered…
Yes, if you keep going over your allowance then it's probably a good idea. You can move up to one of our other plans whenever you like without extending your contract. Simply log in to My BT where you can also see what you've used and choose the best option.
Your contract end date is listed under each product or service on your bill. Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought.