As a landlord, you can verify the letter in a number of ways. Keep in mind, however, that you may not, for any reason, have direct contact with your tenant's therapist. Attempting to do so may be considered a violation of federal law and the client could have cause to report you or your business to HUD.
The letter should provide sufficient details about the individual's disability and the animal that is providing emotional support. The letter should include the individual's name, age, and contact information. It should also include the mental health diagnosis and the type of emotional support animal.
Wait until a landlord accepts your application and offers you the place, then tell them you have an ESA and ask if that should be reflected in the lease or not. If they withdraw the offer you have a pretty strong case of housing discrimination (assuming you can prove the animal has ESA bona fides).
Under the federal Fair Housing Act, Utah landlords may not discriminate against those who require the use of service animals or emotional support animals, although Utah only recognizes dogs as service animals.
A valid ESA letter written by a licensed mental health professional is the only legitimate document that can certify your emotional support animal. Without this document, the rights afforded to you under the law as an emotional support animal owner are not fully protected.
Under the FHA, housing facilities and landlords must allow both service dogs and emotional support animals if having the animal is necessary for a person with a disability to have an equal opportunity to use and enjoy the home.
If your landlord persists on rejecting your ESA, you will ask them to write a formal letter reflecting this rejection. You will write back to them in an email stating that you have provided all necessary documentation (which is an ESA letter from an ESA doctor or licensed mental health professional).
To qualify for an ESA, individuals must obtain a letter from a licensed medical or mental health professional. This letter must confirm that the individual has a disability and that the animal provides emotional support to alleviate symptoms of that disability.
How do I get one? In order to get the benefits of an ESA, you will need a “prescription” from a mental health professional. This is basically just a signed letter stating that you have a mental health condition and that your pet helps you deal with it.