To place a complaint: Submit your complaint electronically via the Online Complaint Form, or print a PDF version COMPLAINT FORM (SPANISH COMPLAINT FORM ) and mail it in, or call the Complaint Hotline 1-800-201-9353 and follow the automated prompts to request a complaint form.
Submitting a Complaint Against Health Care Facilities (Except Substance Abuse Chemical Dependency Treatment or Narcotic or Opioid Treatment Facilities) Complaint hotline: 1-800-458-9858, Option 5. Email: hfcplaints@hhs.texas. Fax: 833-709-5735. Mailing address: Health and Human Services Commission.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. Use this sample complaint letter as a guide to help you explain the problem and what you want done to resolve it. Then send it to: A salesperson or customer service representative.
You can make a complaint by mail or fax, but HHS prefers that people submit online via the Texas Unified Licensure Information Portal (TULIP) or call 1-800-458-9858 so we can get all of the information right away to investigate and resolve a complaint.
The Board cannot accept complaints submitted anonymously. The most frequent complaints involve issues related to standard of care, professional incompetence, unprofessional conduct which may endanger the public, and inability to practice medicine by reason of mental or physical impairment.
The Texas Medical Board is the state agency charged with keeping Texas patients safe through the licensure and regulation of Texas physicians.
What Must A Complainant Include? Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges.
Call 800-458-9858 to report complaints about the care or treatment of someone served by a Regulatory Services provider, including allegations of abuse, neglect, or exploitation. Access a list of provider types so you can file a complaint with Complaint and Incident Intake.
Submitting a Complaint Against Health Care Facilities (Except Substance Abuse Chemical Dependency Treatment or Narcotic or Opioid Treatment Facilities) Complaint hotline: 1-800-458-9858, Option 5. Email: hfcplaints@hhs.texas. Fax: 833-709-5735. Mailing address: Health and Human Services Commission.
Licensed or certified Texas Health and Human Services providers must notify the agency if someone in their care has been or may be physically or mentally abused, neglected or exploited.