Filed complaints are used to help FMCSA determine which companies to investigate and will become part of a company's permanent record. Complaints may be used for research purposes. FMCSA may contact you for more information if further action is deemed appropriate.
If you file a complaint without any legal or factual support or for some improper purpose, the court can “sanction” you.
Yes. We often receive jurisdiction challenges from lawyers who state the person complaining was not their client. Our Scheme Rules do not state that the complainant has to be a client of the firm in order to fall within our jurisdiction.
If it appears that a violation may have occurred, TDLR will open a case and assign it to an investigator. TDLR usually will send a letter to the licensee, notifying them that the agency has started an investigation. In certain types of cases, TDLR may not notify licensees that we have opened a case.
TDLR will complete the plan review and submit the results back to you within five (5) business days of receipt. Each approved plan review will be sent to you by email. You will also receive a copy for your records by regular mail, which may take longer to arrive.
In most districts, a formal grievance is first filed, in writing, with the school or campus principal. Each school District or Charter may have their own timelines and complaint forms so you will need to request these from the District or Charter (if required by local policy).
If you wish to file your complaint anonymously to ensure your identity is not revealed, you must leave your information, the complainant, blank. If you file the complaint anonymously, you will not receive automated status updates.
Overview: The Texas Department of Licensing and Regulation (TDLR) licenses and regulates a broad range of occupations, businesses, facilities, and equipment in Texas. Chapter 51 of the Texas Occupations Code establishes TDLR and its responsibilities.
File Your Complaint Online File Your Complaint Online. Pick the complaint form that addresses your problem: General Complaint Form. For complaints about false, misleading, or deceptive business practices. File A Complaint By Mail. Your Complaint Is Public. Frequently Asked Questions. Consumer Rights.