You generally cannot sue for poor customer service or rudeness. However, you can issue a complaint with the Better Business Bureau in your community, and be sure you don't reward that company by giving them more of your business.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
You generally cannot sue for poor customer service or rudeness. However, you can issue a complaint with the Better Business Bureau in your community, and be sure you don't reward that company by giving them more of your business.
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
Clearly state that you're writing to file a complaint. Describe the Issue: Provide detailed information about the problem you encountered. Include relevant dates, times, and any reference numbers if applicable. Be objective and avoid using emotional language. Attach Evidence:
Be professional, factual, and as detailed as possible. Don't send a letter that says “you suck”. That will end up in the trash. The better your letter is written, the better the chance of getting the desired response and outcome.
6 Tips on Writing a Winning Complaint Letter Be professional. Express your dissatisfaction clearly, with facts, dates, and details (including copies of receipts and so on) to help substantiate your claim. Be sincere. Be prompt. Don't expect compensation every time.
Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.
Are you looking to write an effective complaint letter? It's helpful to explain the problem and say how you want the company to resolve it. Make the letter clear and include only the details that describe the problem and the resolution you want.