Escalating your complaint Be fair to the company – complaining shouldn't be a war of attrition. Rather than writing directly to the managing director straight away, try to resolve the complaint with the company through their conventional complaints procedures.
Call 800-458-9858 to report complaints about the care or treatment of someone served by a Regulatory Services provider, including allegations of abuse, neglect, or exploitation.
Important information may include: The name of the business or individual you're filing a complaint against; The business/individual's full address, including zip code; A detailed description of your complaint; Transaction dates and amounts; Contract information; Payment information;
Report a Violation Submit a complaint or request for Code Services: Call 3-1-1 or 210-207-6000. Report online.
Depending on their reporting guidelines and HHS rules, providers may be required to report other incidents including: Deaths. Misappropriation of funds. Drug diversions. Missing persons. Injuries of unknown source. Fires.
The Texas Health and Human Services Commission (HHSC) oversees the delivery of health and human services in Texas, supporting the well-being of individuals and families across the state.
You can make a complaint by mail or fax, but HHS prefers that people submit online via the Texas Unified Licensure Information Portal (TULIP) or call 1-800-458-9858 so we can get all of the information right away to investigate and resolve a complaint.
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies.
Submit a complaint or request for Code Services: Call 3-1-1 or 210-207-6000. Report online.