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Answers. How do I file a complaint against a business? You can choose to file a complaint at the Ohio Attorney General's Consumer Protection Section online; by phone at 800-282-0515; or through the postal mail after requesting and receiving a hard copy of the office's complaint form.
File a report with the FTC at ReportFraud.ftc if your report is about the business practices of an individual, company, or entity.
Office (Consumer Protection Section) at 1-800-282-0515.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
First contact the seller. If that does not work, contact a consumer complaint agency. If that does not bring satisfaction, consider other options, such as arbitration or filing a lawsuit.
Contact the company about your complaint If you have a complaint about a company's products or services, contact them first before you seek help elsewhere. Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter.
Explanation: The first step in the four-step process to address consumer complaints is to contact the main business office. This step allows the consumer to directly communicate their complaint to the appropriate department or individual within the business.
After a complaint is filed, it is reviewed by an attorney general representative who determines whether: The complaint is appropriate for mediation by the office. If it should be referred to another governmental entity that may be more suited to assist with the consumer's complaint.
Make sure you: Listen carefully. Ask the complainant what they want to achieve. If appropriate, manage expectations and explain what is possible. Explain how long the process is likely to take. Agree how to keep the complainant updated and involved, and how often. Explain what will happen next.