If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
EEOC regulations require that EEO complaints against the Postal Service must be filed with the Postal Service. You may use PS Form 2565, EEO Complaint of Discrimination in the Postal Service, to file your formal EEO complaint.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. To file a complaint online, select the topic below "What's the reason for your inquiry?" ... Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
Call your Consumer Affairs representative via 1-800-ASK-USPS (1-800-275-8777) and they can complete a search request on your behalf, OR. Visit your local USPS Post Office and have a search request submitted.
Contact USPS Customer Service: Reach out to USPS customer service directly at 1-800-ASK-USPS (1-800-275-8777). Explain your situation and ask for assistance. They may be able to provide specific information about your delivery issues.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. Postal Service for additional resolution. The Postal Service will then look into your issue and respond directly to you within 45 days with their findings.
Where to file a complaint about mail services To file a complaint online, select the topic below "What's the reason for your inquiry?" on the USPS "Email us" page. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.