BBB: How to write a good complaint, review If you had a good or bad experience with a business and want to tell other people, you'll probably write a review. But not all reviews or complaints are made equal. Be factual. Be specific. Be polite. Be personable.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
General Inquiries: For general inquiries about BBB National Programs, contact us at programs@bbbnp. Press Inquiries: To reach our media team, contact us at press@bbbnp.
The first BBB was founded in 1912. Please Note: The BBB only accepts complaints online or by mail. To file a complaint online, please visit: bbb/complaint or to request a form by mail, please give us a call or email info@mybbb.
Most Common Email Formats at Better Business Bureau Better Business Bureau Email FormatsExamplePercentage First.Last@bbb John.Doe@bbb 91% FLast@bbb JDoe@bbb 4% F.Last@bbb J.Doe@bbb 3% First-Last@bbb John-Doe@bbb 2%12 more rows
Via Better Business Bureau's website – file a complaint. Or by submitting a written letter of complaint to your BBB (please include your name, address and phone number, the company's name, address and phone number, a brief summary of the issue, and your desired resolution. You can find your BBB via the directory.