For County assistance, please call 510.208. 9770 for a menu of County Agencies and Departments.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
Submit your complaint in person at any Sheriff's duty station within the County. Telephone the Alameda County Sheriff's Office Internal Affairs office at (510) 208-9800.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
In your complaint, state the facts as you view them, why you feel entitled to relief, and how the company can make amends. Keep your request reasonable. For example, don't ask for a full refund on a home improvement project if four out of five tasks were performed correctly.
Online. Filing a complaint through the California Health Facilities Information Database (Cal Health Find) is the most direct way. You file the complaint and it is routed directly to the district office that has oversight authority for the facility in question.
All service requests can be directed to our dispatchers at 510.670. 5500 (West County) or 925.803. 7007 for (East County).
Department Administration. 510-259-3812. CalWORKs, CalFresh, General Assistance, Medi-Cal - Case Information and Assistance. Monday - Friday; AM - PM for a live worker, automated information is available 24/7. 510-263-2420.
What Does a Customer Need to Do? A customer contacts the Social Services office in their original county or their new county to provide their new physical and mailing address. If they are contacting Humboldt County, they call the Eureka Call Center.