A: If your incident is an emergency, call 9-1-1. If it is a non-emergency, call (925) 646-2441.
Please email Contra Costa County Communications Director Kristi Jourdan at Kristi.Jourdan@contracostatv or call 925-313-1180 if you need assistance finding the right department or person.
If you have a question or a complaint, always try your cable company first. Comcast may be reached at (800) 945-2288, or the Comcast/Xfinity website Astound may be reached at (800) 427-8686 or the Astound/Wave website. and AT&T U-verse may be reached at (800) 288-2020 or the AT&T website.
Customer Service telephone operations are from AM to PM on weekdays, and from AM to PM on Saturday – (925) 676-7500.