CCHP is the primary managed-care provider for Medi-Cal beneficiaries in Contra Costa and we also manage smaller plans for county employees and IHSS homecare workers. Our members have access to hundreds of family medicine doctors and specialists in our provider networks.
For Medi-Cal questions, please visit Contra Costa Employment & Human Services (EHSD) or call 1-866-663-3225.
Call CCHP Member Services at 1-877-661-6230 (Option 2).
Financial assistance for unpaid rent and utilities may be available to residential tenants at the State of California's website at: or by calling 1-833-422-4255. For affordable housing information, visit - Housing.
Medi-Cal Rx Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 977-2273 for our Medi-Cal Rx Customer Service Center (CSC). CSC hours are available 24 hours a day, 7 days a week, 365 days a year.
How to get an advocate. Contact social care services at your local council and ask about advocacy services. Find your local social care services. POhWER is a charity that helps people to be involved in decisions being made about their care.
In California, there are currently no state licenses, requirements or accreditation for these positions. However, there are a number of patient advocacy certificate programs offered online and through universities across the United States.
Nursing, health-related programs, business, social work, and social science tend to be the preferred degrees by employers looking for patient advocate candidates.
For example, you might help a client fill out an application for housing assistance, accompany a client to a court hearing, or negotiate with a landlord on behalf of a client. Micro-level advocacy requires skills such as communication, negotiation, problem-solving, and empathy.