Deceptive Trade With China In Queens
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FAQ
File a complaint with government or consumer programs The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission. Contact econsumer if you are complaining about items you bought online from a seller outside the U.S.
File Complaint Online: Mail/Fax: Mailing Address: NYC Department of Consumer and Worker Protection. Consumer Services Division. 42 Broadway, 9th Floor. New York, NY 10004. Fax: (212) 487-4482.
Before you make a complaint, gather any documentation about the sale of the product or service first. These documents can include: Sales receipts. Warranties.
First, document all interactions with the company. Attempt to negotiate a refund directly. If that fails, consider filing a complaint with your country's embassy in China. They might assist you in pursuing further action.
You can start by reaching out to the supplier directly, documenting your concerns. If that doesn't work, escalating the matter to trade associations, consumer protection agencies, or even the Chinese embassy can be effective.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
Consumers can use econsumer to report cross-border complaints.
To report a Chinese supplier, you should gather all relevant documentation, including contracts, emails, and transaction records. You can contact the local consumer protection agency in China or report through platforms like Alibaba or global trade organizations related to your transactions.
Report International Scams at econsumer | Federal Trade Commission.
File Complaint Online: Mail/Fax: Mailing Address: NYC Department of Consumer and Worker Protection. Consumer Services Division. 42 Broadway, 9th Floor. New York, NY 10004. Fax: (212) 487-4482.
