Education The Department helps consumers make wise purchasing decisions by informing them about the laws that protect them, explaining what they should know about a business, and letting them know what their responsibilities are to protect themselves.
If you have been targeted by an illegal business practice or scam, report it at Reportfraud.ftc.
To protect and serve consumers, the Department of Consumer Affairs issues licenses in more than 100 business and 200 professional categories, including doctors, dentists, contractors, cosmetologists and automotive repair facilities.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. Report scams and suspicious communications to the Federal Trade Commission.
California has not adopted the Uniform Deceptive Trade Practices Act. Deceptive trade practices in the state are dealt under California Business and Professions Code § 17500 et seq. Sections 17500, 17500.5 and 17505 prohibit false advertisements.
Established in 1961, the DOI helps the DCA achieve it's consumer protection mission by investigating alleged violations of California laws, regulations and professional standards. When licensing boards receive complaints or reports of alleged misconduct, they are often referred to the DOI for investigation.
To protect and serve consumers, the Department of Consumer Affairs issues licenses in more than 100 business and 200 professional categories, including doctors, dentists, contractors, cosmetologists and automotive repair facilities.
Consumer affairs specialists are involved in consumer advocacy and protection, law and legislation, housing, and financial planning and counseling.
If there isn't a specific government agency that regulates the company you are considering filing a complaint against, you may be able to file a complaint with: The California Attorney General, The California Department of Consumer Affairs. Los Angeles County Consumer and Business Affairs.
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. 5210 to have a complaint form mailed to you. California Attorney General's Office.