Our goal is to make government more accessible and life a little easier for our residents, businesses and visitors. Our Customer Service Agents are available 24/7. Whether it's waste collection, leaf pickup, street sweeping or world-class drinking water, Sacramento is a leader in providing quality customer services.
You can report an issue online, calling 3-1-1 from within the unincorporated areas of the County, or calling 916-875-4311 if calling from outside of the County's unincorporated areas.
Customer service representatives are available at 916-875-4311 or 311 or you can report a complaint on-line. The knowledgeable service representatives at the Information Center will make sure your complaint or concern is routed to the correct County department or division in a timely manner.
A complaint of misconduct may be made directly with the Sacramento County Sheriff's Office Internal Affairs Bureau or through the Office of Inspector General. A complaint may be filed in person at any Sacramento County Sheriff's Office facility.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
Customer service representatives are available at 916-875-4311 or 311 or you can report a complaint on-line. The knowledgeable service representatives at the Information Center will make sure your complaint or concern is routed to the correct County department or division in a timely manner.
To report a crime that has or may have occurred in California, dial 9-1-1 or contact your local law enforcement agency.