Those with questions about appealing their insurer's health coverage decisions can call the Department's consumer hotline at 1-800-686-1526. Click here to file a complaint to start an appeal.
You should try to contact the supervisor of the adjuster (if there is one). If not, you can report the company to your state's insurance commission. You may also want to consult with a personal injury lawyer (if you were injured).
The Ohio Department of Insurance regulates the state's insurance industry. It provides consumer protection through education and regulation while promoting a stable and competitive marketplace. Staff help consumers understand different types of insurance, review products and rates, and fight fraud.
Popular Insurance Companies with the Most Complaints AAA (15.46) Allstate (3.55) USAA (2.62) Liberty Mutual (2.23) Farmers (1.07)
Request a complaint form and instructions for filing a written consumer complaint by contacting Consumer Services at 800-686-1526. Mail written complaints to: Ohio Department of Insurance, Consumer Services Division, 50 West Town Street, Third Floor/Suite 300, Columbus, OH, 43215.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
Request a complaint form and instructions for filing a written consumer complaint by contacting Consumer Services at 800-686-1526. Mail written complaints to: Ohio Department of Insurance, Consumer Services Division, 50 West Town Street, Third Floor/Suite 300, Columbus, OH, 43215.
The Ohio Department of Insurance regulates the state's insurance industry. It provides consumer protection through education and regulation while promoting a stable and competitive marketplace. Staff help consumers understand different types of insurance, review products and rates, and fight fraud.