You can make a complaint by mail or fax, but HHS prefers that people submit online via the Texas Unified Licensure Information Portal (TULIP) or call 1-800-458-9858 so we can get all of the information right away to investigate and resolve a complaint.
You can file an ADA complaint alleging disability discrimination against a state or local government (Title II) or a public accommodation (Title III - including, for example, a restaurant, doctor's office, retail store, hotel, etc.) online, by mail, or fax.
Office of Disability Services Coordination. The Texas Health and Human Services Commission created the Office of Disability Services Coordination in January 2021.
Broken limbs, sprains, concussions, appendicitis, common colds, or influenza generally would not be disabilities. A broken leg that heals normally within a few months, for example, would not be a disability under the ADA.
Texas disability law prohibits employers from discriminating against qualified individuals with disabilities during the hiring process, employment terms, and conditions, as well as in promotions and terminations.
Mo has a job interview and is offered the job. After Mo tells the employer about their disability, the employer withdraws the job offer. The employer then offers the job to someone who's not disabled. If the employer's reason for withdrawing the offer was because Mo is disabled, this is direct discrimination.
Complaints can come from anyone — the person receiving services, family members, service providers, health care providers, authorized advocates, or community members. You can make a complaint over the phone or in writing. There are four ways to contact us: Call: 800-252-8154 from 8 a.m. - 5 p.m. Monday through Friday.
Main sources of public assistance for adults with disabilities in Texas Overview of Texas state-wide health and human service agencies. Supplemental Security Income (SSI) Social Security Disability Insurance Program (SSDI) Medicaid. Medicaid Waiver Programs. Local Authorities or DADS local offices.
Under the ADA, it is illegal to discriminate against someone because of their disability. For example, a fitness center could not exclude a person who uses a wheelchair from a workout class because they cannot do all of the exercises in the same way.