You can cancel the insurance with no problem. They would owe you the prorated portion of the time it was not used.
Illinois Requires Repossession Agents to Clear Personal Data from Vehicles. A new Illinois data privacy law specifically tailored to motor vehicle-secured financing transactions becomes effective on January 1, 2024, and is likely to lead to similar laws in other states.
If the towing company damaged your vehicle, then they would be responsible for paying for the damage. Because your bank is being difficult, I recommend contacting your insurance provider. They might have resources to track down the towing company to get the necessary information.
Wrongful repossession can have long-lasting effects on your reputation and creditworthiness. A repossession record on your credit report can negatively impact your credit score, making it difficult to secure loans, obtain favorable interest rates, or even find suitable housing in the future.
Evidence Can Prove a Wrongful Repossession Case From detailed written statements to visual documentation of property damage, illegal access, and proof of timely payments, the types of evidence required may vary depending on the circumstances.
Dispute Inaccurate Information Initiate a formal dispute with all necessary credit reporting agencies (CRAs) that issued the report containing the repossession. You can dispute a repossession online with all three credit reporting agencies, and this is the most efficient way to pursue removal: Experian. Equifax.
If the repo company can't repossess the car without breaching the peace, then the lender can go to court and go through the replevin process. The lender is basically taking you to court to make you hand over the car. If you lose the court case, then you have to return the car by the scheduled date.
Direct Dispute with the Lienholder: Even though the lienholder has refused to remove the repossession, consider sending them a formal dispute letter. In the letter, outline the timeline of events, provide evidence of the insurance payout, and explain why the repossession should not be considered a default on your part.
If you're dissatisfied with the actions of your insurance company or insurance agent, you can file a complaint with your state department of insurance (DOI). Delays, denials, and unsatisfactory settlements are among some of the most common reasons for consumers to file complaints.
You should try to contact the supervisor of the adjuster (if there is one). If not, you can report the company to your state's insurance commission. You may also want to consult with a personal injury lawyer (if you were injured).