How do I change or add another email address, phone number, or mailing address? Simply sign on to Wells Fargo Online® and access Update Contact Information to review your email addresses, phone numbers, and mailing addresses. If your new address is outside of the United States, please contact us at 1-800-956-4442.
To change your name on your accounts, you will need to meet with a banker in your nearest Wells Fargo branch. Please bring your updated photo ID and an original or a certified copy of any supporting documents (such as marriage certificate, divorce decree, or other court orders).
Whether visiting a bank location in person or using a bank's customer service phone line to initiate a name change, you should be prepared to provide these documents: A certified copy of your marriage certificate. Your updated Social Security card. Your updated photo ID (driver's license, passport, etc.).
If you want to change the name, title or gender on your bank accounts, you can let us know either by visiting us in branch or writing to us.
Improperly denied mortgage modifications: During at least a seven-year period, the bank improperly denied thousands of mortgage loan modifications, which in some cases led to Wells Fargo customers losing their homes to wrongful foreclosures.
A loan modification is a permanent change to the terms of your original loan. The purpose of a loan modification is to make payments more affordable for borrowers in financial hardship.
 
                    