You can obtain a Direct Deposit Authorization Agreement Form by downloading the form on the "Forms" page or by calling Customer Service at 877-225-7077 and requesting the form be faxed or mailed to you. The direct deposit accounts take two to four weeks to establish.
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You will need to complete a Direct Deposit Account Number Change Request form. This form is available through your Member Services account, or to request one to be mailed you can contact us at sers@srs.illinois or (217) 785-7444.
In the spaces available, fill in your bank or credit union's name, your bank account number, and your routing number. If you're unsure about your account number or routing number, you can find them on one of your checks from your bank. Your routing number will be a 9-digit number on the bottom left corner of the check.
These are forms designed by banks and credit unions to provide the payee's name, address, and account details. Direct deposit authorization forms are available online, usually through your payee's online account access, or from a local bank branch.
Custodial parents/obligees who receive TANF are automatically provided child support services; CPs who receive medical assistance benefits are automatically offered child support services, but must complete and return the client questionnaire to establish a child support case.
If the check must be payable to the custodial parent, please include the SDU as the co-payee. For example, please make the check payable to “custodial parent and/or the state SDU.” Sending payments electronically to state SDUs is another way to ensure payments arrive quickly and safely.
Credit/Debit Card Payments Online credit/debit card or PayPal payments can be made through ExpertPay℠. Register for ExpertPay℠. Payments also can be made by telephone at 866.645. 6347.
What to Include on Your Direct Deposit Authorization Form Company Information. Employee Information. Bank Account Information. “I hereby authorize…” Statement. Employee Signature and Date. Space for Attached Physical Check (Optional) ... Find a Direct Deposit Provider. Setup and Implementation.