What should I do if I make a mistake on my weekly certification? You should call the Telephone Claims Center right away, at 888-209-8124. Call during the hours of operation: Monday through Friday, 8 am to 5 pm.
Our main Call Center can be reached at (877) 626-6800 from a.m. to p.m., Monday through Friday. Multilingual call agents are available. Other UI phone numbers that may be helpful: Automated TeleCert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits.
This may involve proving that your actions were not intentional, malicious, or in blatant disregard of your employer's interests. Gather Evidence: Collect any relevant evidence such as emails, witness statements, employment records, or company policies that support your claim.
You will need to contact your state unemployment office and have them amend the application.
What should I do if I make a mistake on my weekly certification? You should call the Telephone Claims Center right away, at 888-209-8124. Call during the hours of operation: Monday through Friday, 8 am to 5 pm. (Please note that you may have difficulty reaching a representative when there is high call volume.)
To reopen your claim, simply start claiming weekly benefits again. You may receive a form in the mail about the period of time for which you did not claim benefits. This is called “Break in Claim” form. Complete it and mail it back to the address shown on the form as soon as possible.