The Online Claim Form for Royal Mail displayed on this page is a reusable legal document created by expert attorneys in accordance with federal and state laws.
For over 25 years, US Legal Forms has offered individuals, companies, and legal practitioners more than 85,000 validated, state-specific documents for any business or personal need. It is the fastest, easiest, and most reliable method to obtain the forms you require, as the service ensures bank-grade data protection and anti-virus safeguards.
Choose the format you desire for your Online Claim Form for Royal Mail (PDF, Word, RTF) and download the sample to your device.
Postage refund, plus compensation on basis of the customer's actual loss. This compensation is subject to the maximum payable being the lower of the market value of the item and £20 (£50 for Royal Mail Signed For®).
To get any compensation, you'll need proof of posting. This could be your receipt or certificate of posting if you sent something at the Post Office. If you received the item, you can use the packaging with the postmark on.
It goes without saying, but make sure the place is safe and secure, but obvious enough for the postal worker to spot. And even better, you'll get an email notification which acts as proof of postage so you can wave goodbye to the stacks of receipts which you've always had to to keep handy for weeks on end.
Claiming by post You can pick up a paper claim form from your nearest Post Office and send it to the address on the form - find your nearest Post Office on the Royal Mail website. There are different forms so make sure to say how the item was sent when you ask for it - for example 'first class' or 'tracked 24'.
Claims for delay must be made within 3 months of the date of posting or one month of the date of receipt. Royal Mail advises customers to claim as soon as possible after the event has occurred.