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How to start a section 75 claim on your credit card Write to the credit card company, stating what you bought, where and when you bought it and how much you paid. ... Tell them that you've tried to contact the company you bought the goods or services from and what the response has been ? if any.
Understanding your account statement your card payments summary. transactions you've put through. your costs for accepting card payments. other monthly charges and details. Your statement in detail: monthly charges. all other charges.
If you use the Barclaycard app, you can make a claim. Simply click on the transaction you wish to dispute, select 'Help with this transaction' and follow the steps ? we'll explain what we need at every step. Alternatively, call us on 0800 161 5291.
You can view your statements and transactions in Barclaycard online servicing or the Barclaycard app. Register or log in, and go to 'Statements' or 'Transactions', from the top navigation. From here, you can download your statements and transactions in a range of formats.
The fastest way to make a claim is by using the Barclays app1- see our help with a transaction page for more information. To make a claim by phone, call us on 0345 734 5345 (+44 24 7684 2100 outside the UK)2. Visa's dispute rules say that most claims need to be made within 120 days of the transaction.