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Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés.
For your convenience, the complete English version of this form is attached below the Spanish version.
If your problem gets sorted out, just let them know! It’s always good to keep the lines of communication open, so they can focus on others who might need help.
While it can vary based on the volume of requests, you'll generally hear back within a couple of days. It’s best to hang tight while they look into it!
After submission, your request will be reviewed, and someone from the team will get back to you. They're on it like a hound on a scent, so don't worry!
Absolutely! Once you submit the form, you'll usually get a confirmation. You can use that to check the status of your request so you’re not left hanging.
Filling it out is a breeze! Just follow the prompts and provide details about your issue. Make sure to explain what you've already done to fix it so they know where to pick up the pieces.
You should use it when you've tried to solve your problem but haven't had any luck. If you're going in circles, it's time to reach out for more assistance!
A Call Back Escalation Form is a way for you to ask for higher-level help with your issue when the usual support isn't cutting it. It's like raising your hand when you need more help.
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