Dear [Recipient's Name], I am writing to sincerely apologize for the error in the advertisement that was recently published in [publication name/website]. We deeply regret any inconvenience or confusion that this may have caused. In the original advertisement, there was an incorrect price listed for the [product/service] that we offer. This mistake was due to an internal oversight, and we take full responsibility for the error. As a reputable [company/organization] dedicated to providing accurate information to our valued customers, this oversight is highly regrettable and does not reflect the standards we strive to maintain. We understand that this false information may have caused disappointment or confusion among potential customers. Rest assured, we have taken immediate action to rectify the situation. The corrected version of the advertisement has been sent to the publication, and they have assured us that it will be published as soon as possible. Additionally, we have conducted a thorough review of our internal processes to prevent such errors from occurring in the future. We would like to extend our sincerest apologies to you and anyone else who may have been affected by this mistake. We value your trust in our company and assure you that we are committed to rectifying this situation promptly. To compensate for any inconvenience this may have caused, we would like to offer you a [discount/gift/compensation] on your next purchase with us. Please find enclosed a voucher/code that you can use when making your next [online/in-store] purchase. We hope that this gesture of goodwill can help regain your trust in our brand. Once again, we deeply apologize for the error in the advertisement and any inconvenience it may have caused. We are committed to delivering exceptional service and providing you with accurate and reliable information in the future. Thank you for your understanding and continued support. Sincerely, [Your Name] [Your Title/Position] [Company/Organization Name] Keywords: Utah, sample letter, apology, error, advertisement, rectify, inconvenience, confusion, mistake, oversight, regrettable, reputable, accurate information, disappointment, potential customers, rectifying, immediate action, publication, internal processes, compensate, discount, gift, voucher, goodwill, exceptional service
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.